1 hour ticket response
Pelcorp’s team of tech support engineers is devoted to delivering fast answers to all your inquiries. We’ll review your support ticket as soon as it has been delivered and will respond with a solution within maximum 1 hour after the technical support ticket submission. In reality, our average helpdesk ticket response time is twenty minutes.
A Premium–Quality Customer Support Service
Each member of our support team has lots of years of experience in the cloud hosting world and most of them have been with us for at least five years. They are all prepared to reply to all your requests in the most professional way possible.
An Easy–to–Navigate Help Section
Included in the Website Control Panel is an easy–to–browse Help Center, which offers you different sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and site administration articles, check out the step–by–step video tutorials or take a glance at our F.A.Q. archive.