Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction guarantee with all of our cloud hosting packages, meaning each assistance request you submit will be replied to in only an hour max. Our support staff members have been qualified to very quickly correct any case and to ensure that you get reasonable information on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our team of consultants is going to be on the web for you 24x7x365 to respond to all your requests and to handle any matter you will likely have. You will be able to submit a support ticket from your Website Control Panel or send us an e–mail whenever. Additionally, on business days, you could phone us or make use of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Pelcorp’s Control Panel supplies an extensive practical knowledge base that’s incorporated into all sections. In each section, you will find a Help button that will load for you a variety of step–by–step tutorials on how to apply a specific element or execute a certain action. In addition, we have produced short training online videos so that you can get a better idea of the Control Panel’s interface.