Q: What does the web site migration service consist of? Will my web site be safe?
A: The website migration service offered by Pelcorp is completely free of charge and involves transferring all your files, databases and e–mails from your current provider to your brand–new web hosting account with us. We’ll also modify all the settings needed for your websites to be fully functional on our avant–garde cloud hosting platform.Our technicians are completely capable of moving any kind of web site. With years of practical experience in this field, they are well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–built app with multiple custom libraries is as easy as moving a simple WordPress–based blog.
Q: How much time will the web site migration procedure take?
A: We try to accomplish all website migrations ASAP. Yet, we don’t have a set time frame for website migrations. There are certain factors that you have to take into consideration – the mere size of your web site and the workload of our website migration team, etc. We always try to carry out each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish in under 24 hours.
Q: Do you need something from me before you begin transferring my web site?
A: We do not request any sensitive details. We will require, though, the login info for your present hosting account as well as the name of the site that you wish to move.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will my website be unavailable during the migration?
A: Your site will work exactly like it did before with your previous web hosting provider. When we have finished the migration, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is working properly, all you will need to do is modify the NS records pertaining to your domain name. Your site will be migrated to us without any downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: No. Apart from your login details for the Control Panel, we will not require anything. We will never get in touch with your hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my current provider is using?
A: We can transfer your site from any hosting provider or any Linux–driven hosting platform as long as we can acquire access to the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.